Q1: Can your company manufacture products tailored to my specific requests?
A: Absolutely! With our expert R&D team, Zhuanli excels in engineering and crafting specialized vehicles to meet your unique demands. From volume and painting to size, logo, engine, and even chassis specifications, we deliver tailored solutions.
Q2: What assurances do you provide about product quality?
A: As a government-certified entity recognized by China's Ministry of Industry and Information Technology (MIIT), we adhere to the highest standards, validated by ISO, CCC, and SGS certifications. Additionally, we possess esteemed export qualifications.
Q3. Could you elaborate on your primary product offerings?
A: Our extensive portfolio includes fire and emergency response vehicles, tanker trucks, refrigerated trucks, sanitation trucks, garbage trucks, sprinkler trucks, boom trucks, wrecker trucks, and more, all supported by an annual production capacity exceeding 6,000 units.
Q4. Are you a manufacturing plant or a trading company?
A: Zhuanli is an authentic manufacturing plant, not a middleman or agent.
Q5. What are your payment terms and delivery options?
A: Generally, we require a 30% T/T deposit in advance. Our delivery terms include EXW, FOB, CFR, and CIF.
Q6. How do you determine delivery timelines?
A: Delivery typically occurs 10 to 25 days after receiving your advance payment, contingent upon the items and quantity ordered.
Q7. Can you provide insight into the pricing of your products?
A: As a direct manufacturer, we offer competitive pricing. We invite you to visit our company and discuss pricing over a cup of tea!
Q8. Are all your goods tested prior to delivery?
A: Yes, we ensure 100% testing of all products before they leave our facility.
Q9. What is the warranty period for your products?
A: Our export vehicles come with a warranty period of up to 12 months, depending on the specific order.
Q10. Do your special vehicles comply with national/regional safety standards and emission regulations?
A: Yes, absolutely. Our special vehicles are meticulously engineered to fully adhere to all prevailing national and regional safety standards and emission regulations, ensuring top-notch quality and reliability.
Q11. What after-sales services do you provide?
A: We offer a robust suite of comprehensive after-sales services designed to support your investment fully. Our offerings include complimentary parts, expert maintenance and repair services, comprehensive technical support, and dedicated online tech assistance to ensure your complete satisfaction.
Q12: Can you make OEM or ODM?
A: Yes, indeed! We gladly embrace collaboration with importers and wholesalers from around the globe, offering exceptional OEM and ODM business opportunities. Partner with us today to explore endless possibilities.
Q13: Where is your factory located? How can I visit there?
A: Our state-of-the-art factory is strategically located at Jiaotongdadao No.501, Zengdu District, Suizhou, Hubei Province, China. For your convenience, we provide complimentary pickup from Wuhan Airport to ensure a seamless visit to our facilities.