Q1: Could your company manufacture products based on my requests?
A: Absolutely! With our innovative R&D team, Zhuanli excels in designing and engineering specialized vehicles tailored to your specifications. Whether it's volume, painting, size, logo, engine, or chassis, we can craft a solution that perfectly matches your needs.
Q2: What's your quality guarantee?
A: As a government-certified enterprise recognized by China's Ministry of Industry and Information Technology (MIIT), our commitment to quality is underscored by our ISO, CCC, and SGS certifications. We also hold esteemed export qualifications, ensuring top-notch standards in all our products.
Q3. What are your main products?
A: Our expansive product lineup includes fire and emergency response vehicles, tanker trucks, refrigerated trucks, sanitation trucks, garbage trucks, sprinkler trucks, boom trucks, and wrecker trucks, with an impressive annual production capacity exceeding 6,000 units.
Q4. Are you a factory or trading company?
A: Zhuanli is the original factory, eliminating the middleman or agent, ensuring direct communication and competitive pricing.
Q5. What are your terms of payment? What is your terms of delivery?
A: Typically, we require a 30% T/T deposit in advance. We offer flexible terms such as EXW, FOB, CFR, and CIF to suit your delivery preferences.
Q6. How about your delivery time?
A: Our delivery time ranges from 10 to 25 days post-advance payment, varying according to the specific items and order quantity, ensuring timely fulfillment of your purchase.
Q7. What is the price of your product?
A: As a direct factory, we provide competitive pricing. We welcome you to visit our company for a delightful discussion over tea, where we can further negotiate the best price for you!
Q8. Do you test all your goods before delivery?
A: Yes, we rigorously test each product to ensure 100% quality assurance before delivery, maintaining our high standards of excellence.
Q9. What is the warranty period for your products?
A: Our export vehicles come with a warranty period of up to 12 months, contingent on the specific order, providing you with peace of mind and assurance in our products.
Q10. Do your special vehicles comply with national/regional safety standards and emission regulations?
A: Absolutely! Our special vehicles are meticulously designed and engineered to fully comply with all national and regional safety standards and stringent emission regulations, ensuring peace of mind and environmental responsibility.
Q11. What after-sales services do you provide?
A: We are committed to excellence in customer satisfaction by offering a wide range of comprehensive after-sales services. These include free parts provision, meticulous maintenance, timely repairs, expert technical support, and reliable online tech support to ensure your continued success.
Q12: Can you make OEM or ODM?
A: Absolutely, we warmly welcome importers and wholesalers worldwide to engage in OEM and ODM collaborations with us, allowing you to customize solutions that perfectly meet your market needs.
Q13: Where is your factory located? How can I visit there?
A: Our state-of-the-art factory is situated at Jiaotongdadao No.501, Zengdu District, Suizhou, Hubei Province, China. For your convenience, we offer a pick-up service from Wuhan Airport to ensure your visit is smooth and enjoyable.