Q1: Could your company manufacture products based on my requests?
A: Absolutely! Our talented R&D team at Zhuanli specializes in engineering and crafting specialized vehicles tailored to your exact specifications. Be it volume, painting, size, logo, engine, or chassis, we are here to bring your vision to life.
Q2: What's your quality guarantee?
A: As a proudly government-certified enterprise recognized by China's MIIT, and with ISO, CCC, and SGS certifications, we uphold the highest standards of quality. Rest assured, our export qualifications add an extra layer of trust and reliability.
Q3. What are your main products?
A: Our diverse portfolio includes fire and emergency response vehicles, tanker trucks, refrigerated trucks, sanitation trucks, garbage trucks, sprinkler trucks, boom trucks, and wrecker trucks, with a robust annual production capacity exceeding 6,000 units.
Q4. Are you a factory or trading company?
A: Zhuanli stands as the original manufacturer, ensuring no middlemen or agents disrupt our direct and transparent service.
Q5. What are your terms of payment? What are your terms of delivery?
A: Typically, we require a 30% T/T deposit in advance. Our flexible terms include EXW, FOB, CFR, and CIF, tailored to meet your convenience.
Q6. How about your delivery time?
A: Expect efficient delivery within 10 to 25 days upon receiving your advance payment, with timelines adjusted based on item specifics and order quantity.
Q7. What is the price of your product?
A: As a direct factory, we offer competitive pricing. We warmly invite you to visit our company for a delightful tea and an in-depth discussion about pricing and collaboration opportunities.
Q8. Do you test all your goods before delivery?
A: Certainly, each product undergoes a rigorous 100% test before delivery, guaranteeing the utmost reliability and performance.
Q9. What is the warranty period for your products?
A: Our export vehicles come with a warranty period of 12 months, meticulously tailored to align with your order specifics.
Q10. Do your special vehicles comply with national/regional safety standards and emission regulations?
A: Absolutely! Our vehicles are engineered to meet and exceed all pertinent national and regional safety standards, as well as emission regulations, ensuring top-tier performance and eco-friendly operation.
Q11. What after-sales services do you provide?
A: We are dedicated to delivering exceptional after-sales services, encompassing a wide array of offerings such as complimentary parts, thorough maintenance, expert repairs, comprehensive technical support, and seamless online tech support.
Q12: Can you make OEM or ODM?
A: Yes, indeed! We cordially invite importers and wholesalers from across the globe to engage in OEM and ODM business partnerships with us.
Q13: Where is your factory located? How can I visit there?
A: Our state-of-the-art factory is situated at Jiaotongdadao No.501, Zengdu District, Suizhou, Hubei Province, China. For your convenience, we provide complimentary pickup services from Wuhan Airport to ensure a hassle-free journey to our location.