Q1: Can your company manufacture products tailored to my specific requests?
A: Absolutely! At Zhuanli, our expert R&D team excels in crafting specialized vehicles to meet the unique demands of our clients. From volume and paint to size, logo, engine, and even chassis specifications, we offer bespoke solutions tailored just for you.
Q2: What assurances do you provide about product quality?
A: As a government-certified entity endorsed by China's Ministry of Industry and Information Technology (MIIT), we uphold the highest standards, verified by ISO, CCC, and SGS certifications. Our esteemed export qualifications reflect our unwavering commitment to quality.
Q3. Could you elaborate on your primary product offerings?
A: Our diverse portfolio features a wide array of specialized vehicles, including fire and emergency response vehicles, tanker trucks, refrigerated trucks, sanitation trucks, garbage trucks, sprinkler trucks, boom trucks, wrecker trucks, and more. Supported by an impressive annual production capacity of over 6,000 units, we meet the highest standards in the industry.
Q4. Are you a manufacturing plant or a trading company?
A: Zhuanli is a genuine manufacturing plant. We are committed to delivering top-tier vehicles directly to you, without intermediaries or agents.
Q5. What are your payment terms and delivery options?
A: Typically, we require a 30% T/T deposit upfront. Our flexible delivery terms include EXW, FOB, CFR, and CIF, tailored to suit your needs.
Q6. How do you determine delivery timelines?
A: Delivery is usually completed 10 to 25 days following receipt of your advance payment. Timelines are determined by the specifics of your order, including item type and quantity.
Q7. Can you provide insight into the pricing of your products?
A: As a direct manufacturer, we offer highly competitive pricing. We warmly invite you to visit our company and discuss pricing over a comforting cup of tea, promising a transparent and welcoming experience.
Q8. Are all your goods tested prior to delivery?
A: Yes, we ensure 100% testing of all products before they leave our facility. Every item is rigorously inspected to guarantee superior quality and performance, offering you peace of mind with each purchase.
Q9. What is the warranty period for your products?
A: Our export vehicles come with a warranty period of up to 12 months, depending on the specific order. This warranty underscores our commitment to quality and customer satisfaction, offering you protection and confidence in your investment.
Q10. Do your special vehicles comply with national/regional safety standards and emission regulations?
A: Yes, absolutely. Our special vehicles are meticulously engineered to fully adhere to all prevailing national and regional safety standards and emission regulations, ensuring top-notch quality and reliability. Rest assured, we prioritize your safety and environmental responsibility.
Q11. What after-sales services do you provide?
A: We offer a robust suite of comprehensive after-sales services designed to support your investment fully. Our offerings include complimentary parts, expert maintenance and repair services, comprehensive technical support, and dedicated online tech assistance to ensure your complete satisfaction. We stand by your side every step of the way.
Q12: Can you make OEM or ODM?
A: Yes, indeed! We gladly embrace collaboration with importers and wholesalers from around the globe, offering exceptional OEM and ODM business opportunities. Partner with us today to explore endless possibilities and tailor solutions that perfectly fit your market needs.
Q13: Where is your factory located? How can I visit there?
A: Our state-of-the-art factory is strategically located at Jiaotongdadao No.501, Zengdu District, Suizhou, Hubei Province, China. For your convenience, we provide complimentary pickup from Wuhan Airport to ensure a seamless visit to our facilities. Witness our innovative processes and meet our dedicated team in person.
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