Q1: Could your company manufacture products based on my requests?
A: Absolutely. Zhuanli's expert R&D team excels in designing and developing specialized vehicles tailored precisely to your specifications. From volume, color, and size to logo, engine, and chassis, we meticulously bring your vision to life.
Q2: What's your quality guarantee?
A: As a government-certified company by China's Ministry of Industry and Information Technology (MIIT), we proudly uphold ISO, CCC, and SGS certifications. Our credentials for export further attest to our steadfast commitment to superior quality.
Q3. What are your main products?
A: Our diverse product portfolio includes fire and emergency response vehicles, tanker trucks, refrigerated trucks, sanitation trucks, garbage trucks, sprinkler trucks, boom trucks, and wrecker trucks, among others. With a robust annual production capacity exceeding 6,000 units, we address a wide range of market needs.
Q4. Are you a factory or trading company?
A: Zhuanli is the original factory, providing you with direct access to our high-quality products, effectively cutting out intermediaries and agents.
Q5. What are your terms of payment? What is your terms of delivery?
A: Typically, a 30% T/T deposit is requested upfront. Our adaptable delivery terms, including EXW, FOB, CFR, and CIF, are designed to meet your specific needs.
Q6. How about your delivery time?
A: Delivery time varies between 10 to 25 days after receiving your advance payment, depending on the items and quantities ordered.
Q7. What is the price of your product?
A: As a direct factory, we offer remarkably competitive pricing, designed to meet your needs and budget. We extend a warm invitation for you to visit our esteemed facility, where you can savor a delightful tea amidst engaging and fruitful pricing discussions, promising a rewarding and informative experience.
Q8. Do you test all your goods before delivery?
A: Absolutely! We uphold a steadfast commitment to excellence by meticulously testing 100% of our products before they depart from our facility. This unwavering dedication guarantees that every delivery encompasses only the finest quality and unparalleled performance, ensuring your utmost satisfaction.
Q9. What is the warranty period for your products?
A: Our export vehicles are backed by an impressively accommodating warranty period, offering unmatched flexibility that extends up to a remarkable 12 months. This tailored warranty is designed to align perfectly with your unique order requirements, providing you with complete peace of mind alongside our premium-quality products.
Q10. Do your special vehicles comply with national/regional safety standards and emission regulations?
A: Without a doubt, our vehicles are expertly engineered to not only meet but often exceed all relevant national and regional safety standards. We are committed to adhering to stringent emission regulations, setting a benchmark for both safety and environmental stewardship, ensuring you receive vehicles that champion responsibility and innovation.
Q11. What after-sales services do you provide?
A: At Hubei Zhuanli Automobile Technology Co., Ltd., your satisfaction is our utmost priority. We offer a comprehensive suite of after-sales services, featuring complimentary parts, expert maintenance, reliable repairs, dedicated technical support, and convenient online tech support. Our mission is to ensure your vehicles operate seamlessly, providing you with worry-free and delightful ownership.
Q12: Can you make OEM or ODM?
A: Yes, indeed! We cordially invite importers and wholesalers globally to collaborate with us in OEM and ODM ventures. This partnership allows you to customize our versatile solutions precisely to your unique needs, fostering a spirit of innovation and excellence in every endeavor.
Q13: Where is your factory located? How can I visit there?
A: Our state-of-the-art factory is strategically located at Jiaotongdadao No.501, Zengdu District, Suizhou, Hubei Province, China. We eagerly anticipate your visit and are delighted to arrange for your smooth and comfortable pick-up directly from Wuhan Airport, ensuring your journey to us is both convenient and enjoyable.