Q1: Can your company manufacture products tailored to my specific requests?
A: Unquestionably! Armed with our distinguished R&D team, Zhuanli specializes in engineering and crafting highly specialized vehicles to fulfill your unique requirements. From volume and painting to size, logo, engine, and chassis specifics, we offer bespoke solutions tailored just for you.
Q2: What assurances do you provide about product quality?
A: As a government-certified organization recognized by China's Ministry of Industry and Information Technology (MIIT), we commit to the highest quality standards, verified by ISO, CCC, and SGS certifications, along with esteemed export credentials.
Q3. Could you elaborate on your primary product offerings?
A: Our diverse product range spans fire and emergency response vehicles, tanker trucks, refrigerated trucks, sanitation trucks, garbage trucks, sprinkler trucks, boom trucks, wrecker trucks, and more, supported by an annual production capacity surpassing 6,000 units.
Q4. Are you a manufacturing plant or a trading company?
A: Zhuanli stands proudly as a genuine manufacturing plant, not a broker or intermediary.
Q5. What are your payment terms and delivery options?
A: Typically, we ask for a 30% T/T deposit upfront. Our delivery terms include EXW, FOB, CFR, and CIF, accommodating various international shipping preferences.
Q6. How do you determine delivery timelines?
A: Delivery generally takes place 10 to 25 days post receipt of your advance payment, depending upon the items and quantities ordered.
Q7. Can you provide insight into the pricing of your products?
A: As a direct manufacturer, we offer competitively attractive pricing. We warmly invite you to visit our company and discuss pricing with us over a delightful cup of tea!
Q8. Are all your goods tested prior to delivery?
A: Absolutely, we guarantee that every single product undergoes rigorous testing before it leaves our facility, ensuring the highest quality and performance.
Q9. What is the warranty period for your products?
A: We offer a generous warranty period of up to 12 months for our export vehicles, tailored to the specifics of each order, providing you with peace of mind and reliability.
Q10. Do your special vehicles comply with national/regional safety standards and emission regulations?
A: Yes, absolutely. Our special vehicles are expertly engineered to meet and exceed all current national and regional safety standards and emission regulations, ensuring superior quality and dependability.
Q11. What after-sales services do you provide?
A: We offer a comprehensive suite of after-sales services designed to maximize your investment. Our services include free parts, expert maintenance and repair, extensive technical support, and dedicated online tech assistance, all aimed at ensuring your complete satisfaction.
Q12: Can you make OEM or ODM?
A: Yes, indeed! We warmly welcome partnerships with importers and wholesalers worldwide, offering superior OEM and ODM business opportunities. Collaborate with us today to unlock limitless potential and innovation.
Q13: Where is your factory located? How can I visit there?
A: Our cutting-edge factory is strategically located at Jiaotongdadao No.501, Zengdu District, Suizhou, Hubei Province, China. For your convenience, we offer complimentary pickup from Wuhan Airport to ensure a smooth and pleasant visit to our facilities.