Q1: Could your company manufacture products based on my requests?
A: Absolutely. With our dedicated and innovative R&D team, Zhuanli excels in designing and producing specialized vehicles. We meticulously tailor products to your exact specifications, including volume, paint, size, logo, engine, and even the chassis, bringing your vision to life.
Q2: What's your quality guarantee?
A: As a government-certified entity approved by China's Ministry of Industry and Information Technology (MIIT), we hold ISO, CCC, and SGS certifications. Our robust export credentials further affirm our unwavering commitment to unparalleled quality and excellence.
Q3. What are your main products?
A: Our diverse range includes fire and emergency response vehicles, tanker trucks, refrigerated trucks, sanitation trucks, garbage trucks, sprinkler trucks, boom trucks, wrecker trucks, and more. We are proud of our impressive annual production capacity exceeding 6,000 units.
Q4. Are you a factory or trading company?
A: Zhuanli is the original factory, ensuring you have direct access to our exceptional products without intermediaries or agents, guaranteeing the best service and pricing.
Q5. What are your terms of payment? What is your terms of delivery?
A: Typically, we require a 30% T/T deposit upfront. Our delivery terms include EXW, FOB, CFR, and CIF, offering flexibility and convenience to meet your specific needs.
Q6. How about your delivery time?
A: Delivery ranges from 10 to 25 days after receipt of your advance payment, with timelines dependent on the specific items and quantities ordered, ensuring timely fulfillment of your order.
Q7. What is the price of your product?
A: As a direct factory, we offer highly competitive pricing on all our exceptional products. We warmly invite you to visit our company for a delightful tea and to discuss pricing in detail, ensuring you receive the best value.
Q8. Do you test all your goods before delivery?
A: Certainly, we are committed to excellence by ensuring a rigorous 100% testing process for every single product before it leaves our facilities. This guarantees that each item not only meets but exceeds your expectations for superior quality and outstanding performance.
Q9. What is the warranty period for your products?
A: We offer a remarkably flexible warranty period for all our export vehicles, extending up to an impressive 12 months. This tailored warranty is designed to match the specifics of your order, providing you with complete assurance and peace of mind.
Q10. Do your special vehicles comply with national/regional safety standards and emission regulations?
A: Absolutely, our vehicles are meticulously engineered and manufactured to not only meet but exceed all pertinent national and regional safety standards, alongside adhering to the most stringent emission regulations. This commitment ensures your vehicle is as safe and environmentally responsible as possible.
Q11. What after-sales services do you provide?
A: At Hubei Zhuanli Automobile Technology Co., Ltd., your satisfaction is our driving force. We offer a robust suite of comprehensive after-sales services including complimentary parts, professional maintenance, reliable repair services, specialized technical support, and user-friendly online tech assistance. Our goal is to ensure the seamless and smooth operation of your vehicles at all times.
Q12: Can you make OEM or ODM?
A: Yes, we wholeheartedly welcome importers and wholesalers from across the globe to explore OEM and ODM business opportunities with us. This allows you to customize our adaptable solutions, making them perfectly aligned with your unique specifications and market demands.
Q13: Where is your factory located? How can I visit there?
A: Our state-of-the-art factory is located at Jiaotongdadao No.501, Zengdu District, Suizhou, Hubei Province, China. We warmly invite you to visit us, and we will happily arrange a convenient pickup from Wuhan Airport to ensure your journey is as smooth as your experience with us.
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