Q1: Could your company manufacture products based on my requests?
A: Absolutely, with our dedicated R&D team, Zhuanli excels in designing and crafting specialized vehicles tailored to your specific requirements-from volume and aesthetics to engine and chassis specifications.
Q2: What's your quality guarantee?
A: As a government-certified enterprise recognized by China's Ministry of Industry and Information Technology (MIIT), and with ISO, CCC, and SGS certifications, our quality assurance is unwavering, backed by our export qualifications.
Q3. What are your main products?
A: Our extensive lineup includes fire and emergency response vehicles, tanker trucks, refrigerated trucks, sanitation trucks, garbage trucks, sprinkler trucks, boom trucks, wrecker trucks, and more, with a robust annual production capacity exceeding 6,000 units.
Q4. Are you a factory or trading company?
A: Zhuanli is the original factory, offering direct services without any intermediary involvement, ensuring authenticity and reliability.
Q5. What are your terms of payment? What is your terms of delivery?
A: Typically, we require a 30% T/T deposit in advance. Our delivery terms include EXW, FOB, CFR, and CIF, accommodating various logistical needs.
Q6. How about your delivery time?
A: Our delivery spans 10 to 25 days post the receipt of advance payment, contingent on the item specifics and order quantity.
Q7. What is the price of your product?
A: As a direct factory, we offer competitive pricing. We invite you to visit our company, enjoy a tea, and engage in a detailed discussion on pricing.
Q8. Do you test all your goods before delivery?
A: Indeed, we conduct rigorous 100% testing of our goods prior to delivery, ensuring uncompromised quality.
Q9. What is the warranty period for your products?
A: Our export vehicles come with a warranty period of up to 12 months, tailored to your order specifics, reflecting our commitment to quality and service.
Q10. Do your special vehicles comply with national/regional safety standards and emission regulations?
A: Absolutely! Our special vehicles are meticulously engineered to adhere comprehensively to all national and regional safety standards along with stringent emission regulations, ensuring impeccable performance and compliance.
Q11. What after-sales services do you provide?
A: We are dedicated to offering a robust suite of after-sales services designed to provide peace of mind and ensure the longevity of our products. This includes free parts replacement, expert maintenance services, swift repairs, comprehensive technical support, and convenient online tech assistance.
Q12: Can you make OEM or ODM?
A: Yes, indeed! We warmly welcome importers and wholesalers from around the globe to engage in OEM and ODM partnerships with us, offering flexibility and customization to meet diverse business needs.
Q13: Where is your factory located? How can I visit there?
A: Our state-of-the-art facility is strategically situated at Jiaotongdadao No.501, Zengdu District, Suizhou, Hubei Province, China. For your convenience, we offer a welcoming pickup service from Wuhan Airport, ensuring a seamless journey to our location.