Q1: Can your company manufacture products tailored to my specific requests?
A: Absolutely! With our elite R&D team, Zhuanli specializes in engineering and fabricating customized vehicles tailored to your unique specifications. From dimensions and paint to logo, engine, and chassis, we craft solutions just for you.
Q2: What assurances do you provide about product quality?
A: As a government-certified company recognized by China's Ministry of Industry and Information Technology (MIIT), we uphold stringent quality standards, endorsed by ISO, CCC, and SGS certifications. We also boast premier export qualifications.
Q3. Could you elaborate on your primary product offerings?
A: Our diverse portfolio encompasses fire and emergency response vehicles, tanker trucks, refrigerated trucks, sanitation vehicles, garbage trucks, sprinkler trucks, boom trucks, wrecker trucks, and more, supported by an impressive annual production capacity surpassing 6,000 units.
Q4. Are you a manufacturing plant or a trading company?
A: Zhuanli is a genuine manufacturing plant, not a middleman or agent, ensuring direct and efficient service.
Q5. What are your payment terms and delivery options?
A: Typically, a 30% T/T deposit is required in advance. Our delivery terms include EXW, FOB, CFR, and CIF, catering to your logistical needs.
Q6. How do you determine delivery timelines?
A: Delivery is generally completed 10 to 25 days post-receipt of your advance payment, depending on the items and quantities ordered.
Q7. Can you provide insight into the pricing of your products?
A: As a direct manufacturer, we offer competitive pricing. We warmly invite you to visit our company and discuss pricing over a delightful cup of tea!
Q8. Are all your goods tested prior to delivery?
A: Indeed, we commit to the highest standards by rigorously ensuring that every single product undergoes comprehensive 100% testing before it leaves our premises. This guarantees top quality and reliability for our valued customers.
Q9. What is the warranty period for your products?
A: Our export vehicles come with an impressive warranty period of up to 12 months, tailored to suit the specifics of each unique order, reflecting our confidence in the durability and excellence of our offerings.
Q10. Do your special vehicles comply with national/regional safety standards and emission regulations?
A: Yes, absolutely. Our special vehicles are meticulously engineered to fully adhere to all prevailing national and regional safety standards and emission regulations, ensuring top-notch quality and reliability.
Q11. What after-sales services do you provide?
A: We offer a robust suite of comprehensive after-sales services designed to support your investment fully. Our offerings include complimentary parts, expert maintenance and repair services, comprehensive technical support, and dedicated online tech assistance to ensure your complete satisfaction.
Q12: Can you make OEM or ODM?
A: Yes, indeed! We gladly embrace collaboration with importers and wholesalers from around the globe, offering exceptional OEM and ODM business opportunities. Partner with us today to explore endless possibilities.
Q13: Where is your factory located? How can I visit there?
A: Our state-of-the-art factory is strategically located at Jiaotongdadao No.501, Zengdu District, Suizhou, Hubei Province, China. For your convenience, we provide complimentary pickup from Wuhan Airport to ensure a seamless visit to our facilities.