Q1: Could your company manufacture products based on my requests?
A: Indeed, Zhuanli's dedicated R&D team excels in crafting specialized vehicles according to your precise specifications. From volume, paint, size, and logo to engine and chassis, we make sure your vision is brought to life with unmatched accuracy.
Q2: What's your quality guarantee?
A: As a government-certified entity by China's Ministry of Industry and Information Technology (MIIT), we uphold ISO, CCC, and SGS certifications, solidifying our steadfast commitment to quality excellence across all our exports.
Q3. What are your main products?
A: Our comprehensive range includes fire and emergency response vehicles, tanker trucks, refrigerated trucks, sanitation trucks, garbage trucks, sprinkler trucks, boom trucks, wrecker trucks, and more. We proudly sustain an annual production capacity exceeding 6,000 units, fulfilling diverse market demands globally.
Q4. Are you a factory or trading company?
A: Zhuanli is the original manufacturing factory, offering you direct access to our premium products, thereby eliminating intermediary costs and ensuring the highest quality.
Q5. What are your terms of payment? What is your terms of delivery?
A: Typically, we require a 30% T/T deposit upfront. Our adaptable delivery terms-EXW, FOB, CFR, and CIF-are designed to meet your specific needs, offering you ultimate flexibility.
Q6. How about your delivery time?
A: Delivery timelines span from 10 to 25 days after receiving your advance payment, depending on the specific items and quantities ordered, ensuring timely dispatch.
Q7. What is the price of your product?
A: As a direct factory, we pride ourselves on offering prices that are exceptionally competitive, thus granting you unbeatable value. We extend a heartfelt invitation for you to visit our cutting-edge facility, where you can savor a delightful cup of tea while engaging in comprehensive pricing discussions that promise transparency and mutual benefit.
Q8. Do you test all your goods before delivery?
A: Absolutely! Our commitment to excellence is exemplified by our rigorous testing protocol, where 100% of our products undergo thorough inspection before departing our facility. This unwavering dedication ensures that you are the beneficiary of only the highest quality and unparalleled performance with every delivery, solidifying our promise of superior standards.
Q9. What is the warranty period for your products?
A: Our export vehicles are accompanied by a remarkably accommodating warranty period that extends with flexibility up to a notable 12 months. This is meticulously tailored to align with your specific order requirements, ensuring you enjoy absolute peace of mind alongside our superior products, thereby enhancing your ownership experience.
Q10. Do your special vehicles comply with national/regional safety standards and emission regulations?
A: Undoubtedly, our vehicles are meticulously engineered to not only meet but often exceed all relevant national and regional safety standards. We adhere stringently to rigorous emission regulations, setting a high benchmark for both safety and environmental stewardship, affirming our commitment to sustainability and responsibility.
Q11. What after-sales services do you provide?
A: At Hubei Zhuanli Automobile Technology Co., Ltd., your complete satisfaction is our mission. We offer a comprehensive array of after-sales services, including complimentary parts, expert maintenance, reliable repairs, dedicated technical support, and user-friendly online tech support. Our goal is to ensure your vehicles deliver flawless performance, providing you with a truly worry-free ownership experience.
Q12: Can you make OEM or ODM?
A: Yes, indeed! We enthusiastically invite importers and wholesalers from around the globe to engage with us in OEM and ODM partnerships. This empowering collaboration allows you to customize our versatile solutions to perfectly align with your unique requirements, fostering innovation and excellence every step of the way.
Q13: Where is your factory located? How can I visit there?
A: Our state-of-the-art factory is strategically located at Jiaotongdadao No.501, Zengdu District, Suizhou, Hubei Province, China. We eagerly look forward to welcoming you and are pleased to arrange a seamless pick-up from Wuhan Airport, ensuring your journey to us is both convenient and delightful.