Q1: Can your company manufacture products tailored to my specific requests?
A: Absolutely! With a proficient R&D team at the helm, Zhuanli specializes in crafting bespoke vehicles tailored to your precise needs. From dimensions and colors to logos, engines, and chassis specifications, our dedicated team ensures your vision comes to life with unparalleled precision.
Q2: What assurances do you provide about product quality?
A: As a government-certified company acknowledged by China's Ministry of Industry and Information Technology (MIIT), we uphold impeccable standards, accredited by ISO, CCC, and SGS certifications. Our esteemed export qualifications further affirm our commitment to excellence.
Q3. Could you elaborate on your primary product offerings?
A: Our extensive and versatile range features fire and emergency response vehicles, tanker trucks, refrigerated trucks, sanitation trucks, garbage trucks, sprinkler trucks, boom trucks, wrecker trucks, and more. With an impressive annual production exceeding 6,000 units, our portfolio is built to address diverse industry needs.
Q4. Are you a manufacturing plant or a trading company?
A: Zhuanli stands proud as a genuine manufacturing plant, dedicated to producing excellence from the ground up, without intermediation by agents or middlemen.
Q5. What are your payment terms and delivery options?
A: Typically, we require a 30% T/T deposit in advance. Our flexible delivery terms include EXW, FOB, CFR, and CIF, accommodating a range of logistical preferences.
Q6. How do you determine delivery timelines?
A: Delivery is tailored to your needs, occurring 10 to 25 days after your advance payment. Timelines depend on the specific items and quantities ordered, ensuring timely and efficient service.
Q7. Can you provide insight into the pricing of your products?
A: As a direct manufacturer, we offer competitive pricing that reflects our commitment to value. We warmly invite you to visit our company and engage in a friendly pricing discussion over a delightful cup of tea!
Q8. Are all your goods tested prior to delivery?
A: Absolutely, we prioritize quality assurance with 100% testing of all our products before they embark on their journey from our facility, ensuring unparalleled excellence.
Q9. What is the warranty period for your products?
A: Our export vehicles are backed by a warranty period that extends up to 12 months, dependent on the specific details of the order, offering you peace of mind.
Q10. Do your special vehicles comply with national/regional safety standards and emission regulations?
A: Yes, absolutely. Our special vehicles are crafted with precision to meet and exceed all national and regional safety standards and emission regulations, ensuring uncompromised quality and exceptional reliability.
Q11. What after-sales services do you provide?
A: We deliver an exceptional range of after-sales services tailored to maximize your investment's value. Our comprehensive package includes free parts, expert maintenance, top-tier repair services, full technical support, and dedicated online tech assistance, ensuring your ultimate satisfaction.
Q12: Can you make OEM or ODM?
A: Yes, indeed! We are thrilled to collaborate with global importers and wholesalers, offering outstanding OEM and ODM business ventures. Join forces with us today to unlock a realm of boundless opportunities.
Q13: Where is your factory located? How can I visit there?
A: Our cutting-edge factory is ideally situated at Jiaotongdadao No.501, Zengdu District, Suizhou, Hubei Province, China. To make your visit as seamless as possible, we offer complimentary pickup from Wuhan Airport, ensuring ease and comfort on your journey to our facilities.
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