Q1: Could your company manufacture products based on my requests?
A: Absolutely. Zhuanli's dedicated R&D team excels in designing and producing specialized vehicles tailored to your exact specifications. From volume, paint, size, and logo to engine and chassis, we ensure your vision is realized with precision.
Q2: What's your quality guarantee?
A: As a government-certified entity by China's Ministry of Industry and Information Technology (MIIT), we uphold ISO, CCC, and SGS certifications. Our export credentials further validate our unwavering commitment to quality excellence.
Q3. What are your main products?
A: Our extensive range includes fire and emergency response vehicles, tanker trucks, refrigerated trucks, sanitation trucks, garbage trucks, sprinkler trucks, boom trucks, wrecker trucks, and more. We proudly maintain an annual production capacity that exceeds 6,000 units, meeting various market demands.
Q4. Are you a factory or trading company?
A: Zhuanli is the original factory, providing you with direct access to our superior products, eliminating the need for intermediaries or agents.
Q5. What are your terms of payment? What is your terms of delivery?
A: Typically, a 30% T/T deposit is required upfront. Our flexible delivery terms, including EXW, FOB, CFR, and CIF, cater to your specific needs.
Q6. How about your delivery time?
A: Delivery timelines range from 10 to 25 days following receipt of your advance payment, contingent upon the specific items and quantities ordered.
Q7. What is the price of your product?
A: As a direct factory, we offer exceptionally competitive pricing. We warmly invite you to visit our facility, enjoy a delightful tea, and engage in detailed pricing discussions.
Q8. Do you test all your goods before delivery?
A: Absolutely! We are committed to excellence by rigorously testing 100% of our products before they leave our facility. This unwavering dedication ensures that you receive only the finest quality and unmatched performance with every delivery.
Q9. What is the warranty period for your products?
A: Our export vehicles come with a highly accommodating warranty period, offering flexibility that stretches up to an impressive 12 months. This is tailored to your specific order requirements, ensuring you enjoy complete peace of mind alongside our top-notch products.
Q10. Do your special vehicles comply with national/regional safety standards and emission regulations?
A: Without a doubt, our vehicles are meticulously crafted to meet or even surpass all pertinent national and regional safety standards. We also adhere strictly to stringent emission regulations, setting a benchmark for both safety and environmental responsibility.
Q11. What after-sales services do you provide?
A: At Hubei Zhuanli Automobile Technology Co., Ltd., your satisfaction is our mission. We provide an all-encompassing suite of after-sales services, including complimentary parts, expert-level maintenance, dependable repairs, dedicated technical support, and user-friendly online tech support. Our aim is to ensure your vehicles operate flawlessly, bringing you worry-free ownership.
Q12: Can you make OEM or ODM?
A: Yes, indeed! We warmly invite importers and wholesalers worldwide to partner with us in OEM and ODM ventures. This collaboration empowers you to customize our adaptable solutions to precisely match your distinctive needs, fostering innovation and excellence.
Q13: Where is your factory located? How can I visit there?
A: Our state-of-the-art factory is positioned at Jiaotongdadao No.501, Zengdu District, Suizhou, Hubei Province, China. We eagerly anticipate your visit and are pleased to organize your smooth pick-up directly from Wuhan Airport, ensuring your journey to us is both convenient and pleasant.